Office 365 Plan Options

Office 365 Plan Options

Microsoft Office 365 is available in a variety of plans to best meet the needs of your organization.

Office 365 service families and plans

The following table lists the different service families and plans available in Office 365. For a high-level overview of features and pricing information, or to chat with an online representative, click any of the links in the plan’s column.

Office 365 service family Plans
Business (Maximum of 300 users)  Office 365 Business Essentials 
Office 365 Business 
Office 365 Business Premium 
Enterprise (Unlimited number of users)  Office 365 Enterprise E1 
Office 365 Enterprise E3 
Office 365 Enterprise E5 
Office 365 Enterprise F1 
Education (Unlimited number of users)  Office 365 Education 
Office 365 Education E5 
Government (Unlimited number of users)  See all available business plans 

Service availability within each Office 365 plan

Each Office 365 plan includes a number of individual services, such as Exchange Online and SharePoint Online. The following table shows the services that are available in each Office 365 plan.



Service  Office 365 Business Essentials Office 365 Business Office 365 Business Premium Office 365 Enterprise E1  Office 365 Enterprise E3  Office 365 Enterprise E54,16  Office 365 Enterprise F1 
Office 365 Platform  Yes  No  Yes  Yes  Yes  Yes  Yes 
Exchange Online  Yes6  No  Yes6  Yes6  Yes7  Yes7  Yes9 
SharePoint Online  Yes  No  Yes  Yes  Yes  Yes  Yes 
OneDrive for Business Yes  Yes  Yes  Yes  Yes  Yes  Yes5 
Skype for Business Online 15  Yes10  No  Yes10  Yes10  Yes11  Yes13  Yes14 
Office for the web  Yes  Yes  Yes  Yes  Yes  Yes  Yes 
Office applications No  Yes  Yes  No  Yes  Yes  No 
Project Online  No1  No  No1  No1  No1  No1  No1 
Power BI  No  No  No  No  No  Yes  No 
Yammer Enterprise  Yes  No  Yes  Yes  Yes  Yes  Yes 
Azure Information Protection3  No2  No  No2  No2  Yes  Yes  No2 
Microsoft Kaizala17  Yes  No  Yes  Yes  Yes  Yes  Yes 

1 Project Online is not included, but can be purchased as a separate add-on service or added for free to the Office 365 Education plan.
2 Azure Information Protection is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Office 365 ProPlus, which is not included with Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise E1, Office 365 Education, or Office 365 Enterprise F1.
3 To learn more about which Azure Information Protection features are included with Office 365 plans, see Azure Information Protection.
4 Office 365 Enterprise E5 contains Phone System, Audio Conferencing, and Calling Plan capabilities. To implement a Calling Plan requires an additional plan purchase (either Domestic or International).
5 Includes 2 GB storage. Does not include desktop sync functionality. 
6 Includes Exchange Online Plan 1. 
7 Includes Exchange Online Plan 2. 
8 Includes Exchange Online Plan 1 plus supplemental features. 
9 Includes Exchange Online Kiosk. 
10 Includes Skype for Business Online Plan 2 with basic client limitations. 
11 Includes Skype for Business Online Plan 2 without any client limitations. 
12 Includes Skype for Business Online Plan 1 plus supplemental features. 
13 Includes Skype for Business Online Plan 2 with voice support and without any client limitations. 
14 Includes Skype for Business Online Plan 1.
15 Microsoft Teams is now the primary client for messaging, meetings and calling in Office 365. Starting Oct. 1, 2018, new Office 365 customers with 500 seats or less will be onboarded to Microsoft Teams and will not have access to Skype for Business Online. Tenants that are already using Skype for Business Online will be able to continue doing so (including provisioning new users) until they complete their transition to Microsoft Teams.
16 Includes Advanced Compliance, which provides the Advanced Data Governance, Advanced eDiscovery, Customer Lockbox, Customer Key, Privileged Access Management, and Long term audit log retention features.
17 Starting in May 2019, existing eligible SKUs of Office 365 and Microsoft 365 will be backfilled with Kaizala Pro. From June 1, 2019, Kaizala Pro will be included in all eligible Office 365 and Microsoft 365 SKUs.

Basic client limitations

The following features are available in the full client, but are not available in the basic client:

  • Manage team call settings
  • Manage delegates
  • Make calls on behalf of another contact (manager/delegate scenario)
  • Handle another’s calls if configured as a delegate
  • Manage a high volume of calls
  • Initiate a call to a Response Group
  • Call park
  • Group call pickup

Changing or mixing plans

As the needs of your organization change, you may need to change your Office 365 plan. You can switch from your current Office 365 subscription to another Office 365 subscription:

  • In the same service family: For example, you can move from Office 365 Business Essentials to Office 365 Business Premium, or from Office 365 Enterprise E1 to Office 365 Enterprise E3.
  • From a standalone plan: For example, you can move from Exchange Online Plan 1 to Office 365 Enterprise E1.
  • To a different service family: For example, you can move from Office 365 Business Essentials to Office 365 Enterprise E3.
    For information about how to change subscriptions, including how to move from a trial to a paid subscription, see Switch to a different Office 365 plan or subscription.

You can combine Enterprise, Business, and standalone plans (for example, Exchange Online Plan 1) within a single account. However, existing limitations on the number of seats per plan do not change. For example, you can have up to 300 seats per plan on both Office 365 Business Essentials and Office 365 Business Premium, but an unlimited number of users on Exchange Online Plan 1.

Standalone services

The following online services are available on their own, as standalone plans. They can also be added to Business and Enterprise service family plans that don’t already include them. For pricing information, or to chat with an online representative, click on any of the plans listed in the following table.

Service Plans
Exchange Online  Exchange Online Plan 1 
Exchange Online Plan 2 
Exchange Online Protection 
Exchange Online Advanced Threat Protection 
Exchange Online Archiving 
Exchange Online Kiosk 
SharePoint Online  SharePoint Online Plan 1 
SharePoint Online Plan 2 
OneDrive for Business  OneDrive for Business Plan 1 
OneDrive for Business Plan 2 
Skype for Business Online  Skype for Business Online Plan 1 
Skype for Business Online Plan 2 
Office applications  Office 365 ProPlus 
Office 365 Business 
Office 365 Business Premium 
Project portfolio management  Project Online 
Yammer  Yammer Basic 
Organizational insights  Workplace Analytics 
Business intelligence service  Power BI 
Online diagram software  Visio Pro for Office 365 
Information Rights Management  Azure Information Protection 
Kaizala  Microsoft Kaizala Pro 

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